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Sound files

AND has a database of sound files. They can be used in Clockwise or our 3rd party software partners (although that particular use would need to be on your own with their software, or coordinated with them). Generally, formats that are the best trade-off for efficiency and quality are mono 16-bit 22.05kHz wav files. For best network efficiency and interoperation with most phones, 8kHz ulaw is often used, and for highest quality 44.1kHz is supported (however, most cannot tell the difference between 22.05kHz and 44.1 kHz).

There are 3 ways to get more sounds:

1.) With 3rd parties: Contact your 3rd party software provider. they generally have sounds for a variety of alerts, and in many cases can use sounds you provide.

2.) AND: Contact Advanced Network Devices. We can be reached by email: clockwise@anetd.com or sales@anetd.com. or you can check  anetd.com. Please note:
  • that these sounds may or may not be supported by our 3rd party software providers... they are 22kHz 16 bit mono wav files.
  • they are supported by Clockwise, which supports 8kHz, 22kHz, 44kHz wav files
  • that most of these sounds were either purchased/licensed by us, created by us, or freely available, but we make no warranties with regard to this, and for any commercial use of them, any licensing that may be required is the users responsibility
   
Sound Libraries
Alarm Sounds
Funny Sounds
FX Sounds
Holiday Sounds
Music Sounds
Nature Sounds
Notification Sounds
Space Sounds
Sports Sounds
Trades Sounds
Traditional Sounds
Transportation Sounds
Weather Sounds


3.) Make your ownFor Clockwise, Add your own. i.e. read on...

For best quality audio, we typically recommend 22.05kHz or 44.1kHz mono sound files, with a preference for 22.05kHz, since it is almost impossible to differentiate the 44.1kHz for most applications, and since it is a nice trade-off against the extra bandwidth that would be required for the 44.1kHz files, and yet they sound much better than the 8kHz ulaw sound files (most, but not all of the time... it depends on the sounds being generated).  
To quickly modify existing sound files to an acceptable format, use http://g711.org/ and convert to any of the first four output formats listed:
BroadWorks Classic, BroadWorks SD, BroadWorks HD or Asterisk Standard.  BroadWorks HD is recommended because it uses a 16kHz sampling rate.  

For Clockwise...

Quick Start
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1.) In windows Explorer, Find the Application Data directory, and then the sub directory: \Clockwise\Sound files\
2.) Add a new directory, or navigate to where you want to add sounds (adding a new dir creates a new category in the Clock tab)
3.) If you added a new directory, go into it, and add a sub-category directory (adding a dir here creates a button on the new category tab)
4.) Add sound files to the sub-category directory, or to existing subcategory directories (mono, 16 bit wav files of 44.1kHz, 22.05kHz)
5.) Close and re-open Clockwise

You can now see the sounds in the sound library. You are done at this point,
and can use the files in Alerts, events, etc.
unless you want to create clock chimes with this button, in which case, continue on...

6.) click the "Program Details" button on clock tab
7.) Configure the clock as desired
8.) click Save/Close while holding the Shift key (which makes it auto-create a factory settings file). Afterward you never need
    to use the Shift key when save/closing


Details
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There is a sound library located in the program data directory
for this program. It is probably something like the following:
For XP: C:\Documents and Settings\AllUsers\Application Data\ClockWise\Sound files\
For Vista or Windows 7: C:\ProgramData\ClockWise\Sound files\
(Note: you may need to change folder view settings to view hidden folders)


In the "Sound files" directory should be contained directories (categories
of sounds) of directories of .wav files (the subdirectories each being a button), 
with each subdirectory constituting
a particular "sound program" and containing all of the sounds
for 1 button in the "Clock" tab of the application.

The buttons are autogenerated based on seeing the directories.
Each of the sound files in each subdirectory should have the following 
properties to work on AND devices:

- Windows .WAV format
- 44.1kHz or 22.05kHz sampling rate
- mono
- 16 bit

or 8-bit 8kHz u-law

These sound programs / buttons will only be recognized
at startup of the application. So, close and re-open
if you have added a program.


Other formats are supported for PC-only applications, but
the above format will work best for the network devices.

The top level directory (the category) automatically creates a 
tab (a group of sounds category) in the application. If this 
directory is deleted, the tab will go away upon restart of the program
and all of the associated buttons (i.e. sound programs).



For the clock chimes to work, Each subdirectory of sounds will also require a "factory_settings.txt" file
that contains the program. So, either copy one from another
directory supplied with the program (and edit it appropriately), or, create one automatically
by configuring the detailed program (by checking "View Program Details")
and then configuring sounds in there, and then 
while clicking "Save/Close", hold down the Shift key. Holding down the shift key
will autocreate the factory_settings.txt file based on the configuration.

While sound files can be loaded from anywhere on your computer, for factory settings
they must reside in this subdirectory.



If you're having problems with the sound files, feel free to fill out our support form.
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