Announcements

Firmware 1.5.1 Released

posted Sep 21, 2015, 1:45 PM by Advanced Network Devices   [ updated Sep 21, 2015, 1:46 PM ]

Firmware release 1.5.1 is now available!  This release includes support for Polycom PTT and Paging Groups, as well as additional SNMP traps and a reset to factory defaults option.  Please direct any questions about installation or new features to the AND tech team!

Ground Strap Notice

posted Jun 16, 2015, 6:49 AM by Advanced Network Devices

AND has determined that the ground path in certain installation environments can interact with the grounding path on some of our devices and prevent the device from powering up.  Call the AND tech support line at 847-463-2237 or email tech@anetd.com for more details if you encounter this issue.

FTP / HTTP Server Outage

posted Apr 1, 2015, 3:01 PM by Advanced Network Devices   [ updated Apr 2, 2015, 10:20 AM ]

UPDATE: FTP and HTTP service has been restored.  Thank you for your patience.

Our FTP and HTTP service is temporarily unavailable.  This outage affects Clockwise downloads as well as firmware upgrades that use our server as the retrieval location.  We are actively working to restore these features and hope to have them operational by tomorrow, Thursday, April 2nd.  If you need immediate assistance, please contact Support:  email tech@anetd.com or by phone 847-463-2237.

Document Access Issue Fixed

posted Sep 23, 2014, 1:47 PM by Sean Lantz   [ updated Sep 26, 2014, 9:45 AM ]

Our hosting company has fixed the issue with access to the App Notes and User Manuals documents as of 12PM 9/25/2014.  We apologize for the down time and thank you again for your patience!

Pixmap Contest

posted Jul 9, 2014, 6:32 AM by Advanced Network Devices   [ updated Jul 9, 2014, 9:36 AM ]

If you enter soon, Advanced Network Devices may customize a pixmap for your company logo, school mascot, or design of your choice; to be displayed on your device(s) when and how you see fit.

Click here for details.

New Firmware and Clockwise released!

posted Mar 4, 2014, 8:53 AM by Advanced Network Devices   [ updated Jul 10, 2014, 8:37 AM ]

Clockwise 1.8.010 is now available, bundled with new firmware 1.4.0003.  The Clockwise Alerts and Events interface has undergone a complete update, including access to individual control of the flashers and general purpose outputs.  Please direct any questions about installation or new features to the AND tech team!

Youtube

posted Jul 16, 2013, 11:29 AM by Advanced Network Devices   [ updated Jul 17, 2013, 9:26 AM ]

Check out our Youtube page for Clockwise demos, examples of products and features, and other useful videos.


Customer forms

posted Jul 8, 2013, 3:03 PM by Advanced Network Devices   [ updated Jul 9, 2014, 6:44 AM ]

We have new forms up and running:

Customer satisfaction Survey

Or request help with our Support form

Major Firmware release (beta)

posted Dec 14, 2012, 6:10 AM by Brian Donahoe   [ updated Dec 14, 2012, 1:17 PM ]

We released beta firmware version 1.4 on Dec. 10th!  Try out the new release and let us know if you encounter any issues.  Please provide feedback to tech@anetd.com. We will be releasing to production in about 1 month.  Lots of new features. New SNMP support for processing spontaneous events. Low latency voice reinforcement support, ambient level audio boost, do-not-disturb mode, privacy mode, advanced timer features (supporting days, hours, minutes, seconds, 1/100ths), and much more.

Added a discussion forum

posted Nov 9, 2012, 6:37 AM by Brian Donahoe   [ updated Nov 12, 2012, 2:55 PM ]

and a survey form, both links in the menu bar to the left, toward the bottom. The forum can be used to post generally applicable questions. There can be separate threads. Thank you for your comments.

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